Payment policy

Simplicity and Convenience

We offer a simple and convenient payment process to make your shopping experience on Balleria as comfortable as possible.

Payment Methods

You can pay for your order using the following bank cards:

• VISA
  
  

• MasterCard
  
  

Payment is processed securely on the website at the time of checkout. If payment is made via Stripe in EUR / USD, the contracting entity is GLOBAL FOOD MARKET LIMITED. Company number 13790948 7 Bell Yard, London, England, WC2A 2JR. If payment is made via Robokassa in KZT, the contracting entity is BALLERIA LLP.

Installment Payment via Kaspi.kz

You can purchase items in installments through Kaspi.kz. After placing your order, our manager will contact you via messenger and send an invoice to the Kaspi.kz app using the phone number linked to your Kaspi account. During payment, you will be able to choose a convenient payment method: Kaspi Installments, Kaspi Red, or Kaspi Gold. Available installment terms are determined by Kaspi.kz at the time of purchase.

Payment Security

We guarantee the security of your payment data. All transactions are processed through a secure payment gateway that complies with international security standards.

If you have any questions regarding payment, our customer support team is always ready to assist you.

Contact us via email
Phone: +7 777 046 6387

Balleria — where style begins with the ease of selection and payment.