Contacts

If you have any questions regarding your order, delivery, return, or need help with choosing a product — we are always here to assist.

Email: info@balleria.kz
WhatsApp: +7 777 046 6387

Order-related inquiries

Please contact us if you want to:

• check the status of your delivery;

• request a return or exchange;

• inquire about size availability;

• get assistance placing an order.

We will respond promptly and helpfully.

Collaborations

We are open to creative partnerships. Feel free to reach out regarding collaborations if you are:

• a stylist, photographer, or art director working on campaigns or shoots;

• a blogger or opinion leader interested in working with our brand.

Please send your proposals with the subject line “Collaboration”. We consider every inquiry carefully.

Press and Media

If you represent the media, are preparing a publication or interview, or would like to invite us to participate in a project — please contact us directly. We are happy to provide materials and comments.

Feedback and Suggestions

We appreciate your ideas and input. If you'd like to share feedback about our service or suggest improvements — don’t hesitate to contact us. All messages are reviewed by our team.

We strive to make your experience with BALLERIA not only beautiful, but also seamless — even when it comes to returns. We're here to help.